Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
6.2/10
Nice
Rooms
7.4
Location
8.8
Service
7.2
Dining
7.4
Guest reviews
6.2/10
based on 5 reviews
7.1
7.1/10 based on 6 reviews
Karl
United States of America,
March
2025
7.4/10
My stay at Hotel Subaru was quite pleasant, with the hospitality truly standing out. although I found my room a tad smaller than I initially expected. The location offered stunning views, while the dining experience introduced me to some good traditional dishes. yet the service could be improved during peak times.
Rooms
7.0
The room was cozy, with charming decor, though I was hoping for a bit more space.
Service
6.0
The staff was friendly and accommodating, but they seemed a bit overwhelmed during busy periods.
Location
9.0
Nestled in a stunning area, the scenery from the hotel was amazing and added to my experience.
Dining
8.0
I enjoyed trying the local cuisine, which was a highlight of my stay – the traditional dishes were particularly nice.
Facilities
7.0
The facilities included a nice wake-up service, which was a thoughtful touch, but I felt there could be more amenities available.
Reggie
United States of America,
February
2025
5.8/10
My stay at Hotel Subaru in Totsukawa was quite pleasant with comfortable accommodations and attentive service, although some minor issues arose during my visit. The setting is picturesque, making it an ideal getaway, but I did encounter a few inconveniences with room amenities. Overall, it's a charming place worth considering for a peaceful retreat.
Rooms
7.0
The rooms were spacious and nicely decorated, providing a cozy atmosphere. However, I did wish the temperature control was a bit more effective, as it felt slightly stuffy at times.
Service
9.0
The staff was incredibly friendly and went out of their way to assist me, which added a warm touch to my experience. I appreciated their promptness in answering my queries.
Location
8.0
Nestled in a serene area surrounded by nature, the location was perfect for a quiet retreat. I enjoyed the tranquility and the beautiful views, which were a real highlight.
Dining
8.0
The dining options were good, especially the Italian dishes that were offered. I particularly enjoyed the fresh pasta that was expertly prepared, enhancing my overall dining experience.
Facilities
7.0
The facilities included useful services like the wake-up service, which was handy for my early excursions. However, I felt there could have been more leisure options available on-site.
William
United States of America,
January
2025
7.0/10
My stay at Hotel Subaru was pretty sweet, with the scenic views and the cozy room stealing the show. However, I felt like the staff could’ve been a bit more attentive, and the dining options were limited. Overall, it was a chill experience, but there’s definitely room to improve.
Rooms
8.0
The room was really comfy and had a great view of the mountains. I loved the cozy atmosphere and how well it blended with nature.
Service
6.0
The staff was friendly, but they seemed a bit slow to respond when I needed assistance.
Location
9.0
The location was fantastic, surrounded by amazing scenery that made my stay so peaceful.
Dining
7.0
I enjoyed the French pastries at breakfast, but I wish there were more meal options for lunch and dinner.
Facilities
8.0
The wake-up service was super handy, helping me start my mornings without a hitch.
Richard
United States of America,
November
2024
5.2/10
My stay at Hotel Subaru was quite relaxing, with stunning views of the surrounding mountains. but the room could have been a bit more spacious. The dining experience was good, especially the variety of hot wok dishes available.
Rooms
7.0
The room was cozy, though I found it slightly cramped for my preferences. The view from the window was truly amazing.
Service
8.0
The staff was attentive and friendly, ensuring that my needs were met throughout my stay.
Location
9.0
I loved the location, nestled in nature. it provided a perfect getaway from the hustle and bustle of city life.
Dining
8.0
The array of hot wok dishes was a highlight for me. each dish bursting with flavor, making every meal enjoyable.
Facilities
7.0
I appreciated the wake-up service, which was prompt and made my mornings easier, though there could be more amenities offered.
William
United States of America,
October
2024
5.8/10
My stay at Hotel Subaru was quite pleasant, featuring spacious rooms and a tranquil setting. However, the dining experience didn't fully meet my expectations, especially regarding variety. The service was attentive, though occasionally a bit slow during peak hours.
Rooms
8.0
The room was spacious and comfortable, which made my stay enjoyable.
Service
7.0
The staff was friendly and accommodating, but sometimes the service felt a bit slow.
Location
9.0
The hotel is located in a beautiful and serene area, perfect for relaxation.
Dining
6.0
While the meals were tasty, I found the selection to be somewhat limited.
Facilities
8.0
The wake-up service was reliable and helpful, allowing me to start my day on time.
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